🚨 Consumer Protection

Report a Predatory or Unlicensed Lender

Help protect Kenyan borrowers. If an app is charging illegal interest, accessing contacts without consent, or operating without a CBK licence — report it here.

Submit a Lender Report

Loan App Name / Lender Name *

Type of Issue / Violation *

Describe What Happened *

Link to Evidence or Screenshot (Optional)

Your Email (Optional — kept strictly private)

🏛️ Official Regulatory Complaint Bodies in Kenya

In addition to reporting on Loanely, you can lodge legal complaints directly with Kenya authorities:

Central Bank of Kenya (CBK) Digital Credit Providers Regulation Dept.
centralbank.go.ke

Office of Data Protection Commissioner (ODPC) For phonebook contact scraping & privacy violations.
odpc.go.ke

🔒 Privacy & Protection Guarantee

Reports are reviewed by human moderators. Your contact details are never shared with reported loan app vendors under any circumstances.